Blue Ox Tow Bar

Sorry to hear you had so many problems. I've always used BlueOx products and prefer it over Roadmaster's offerings. I always install my own baseplates. The bolts that came with the kits were correct but I did need to sort them out to figure out which when where. The instructions showed enough detail to accomplish the installation properly. The last time I called BlueOx, I was looking to buy some caps for my locking pins but they sent them to me for free.