mr61impala The guys at Cruise America could not have been more accommodating. First day the manger Jack assigned a helper Chris to tag along with my wife and I. I politely told him I would do the initial inspection on my own as I was suspicious he may lead me away from trouble areas. I actually had 15 computer generated pages of things I wanted to check. My wife took all interior areas like checking condition of cabinets, drawers, cushions, chairs, the bed, the floor and counter tops among many other things.
I went under the frame, looking at all the major mechanical devices for obvious clues of trouble. The underside of the engine looked clean with nothing appearing bad, but without actually running anything yet. I then went around the body looking for dents, scratches and anything missing or not functioning. I checked all the lights for function. I then started up the generator, and main engine. Ran it for a time and listened and looked for problems. I checked the voltage coming out of the generator and it was with in specification. I put my engine analyzer in line and found no reported problems with the system. We found just 2 small trim problems which they scheduled to fix. That was about it for the first day.
The second day which was today I took a ladder with me, the helper guy carried it for me and I went on top and took a look. Everything looked great. No cracks or blemishes. With the help of the on site specialist, we went over every function that was supposed to work, like the furnace, hot water, the toilet and seals, the air conditioner, fresh water system, checked all the appliances. I found two sinks that leaked and they were fixed. I was not happy with the condition of the couch battery so they put in a brand new one for me. I then took it on the road. Went up hills, down hills, went on the freeway at speed, and took fast corners. I jammed the breaks on to check for sway and fade. All was well. When I got back to the lot, I did a digital laser thermometer check on the calipers to see if one or more of the breaks was hotter then the other to see if they were adjusted correctly. They were all within 10 degrees Fahrenheit and the tires ran cool.
I was satisfied and gave the manager the money and signed the contract after going over the warranty and what my responsibilities were and what was covered and for how long. I then drove it home and it ran smooth and strong for the 100 miles I drove.
The only question I know have is that there was a small puddle of water under the front of the engine. I think it was the condensation for the air conditioning as it did not smell like anti-freeze, but I don't know where the bleeder pipe is on this engine so I will take the bottom shroud off soon to check it out.
To say I am satisfied on how I was treated, would be an understatement, they never hesitated to fix or replace anything I found. I hope this answers your question.
