Forum Discussion
Photomike
Oct 09, 2016Explorer III
Well I guess I am the next one on the list.
I bought a 2011 Majestic 19G from Cruise Canada, same as Cruise America.
So far I am a happy camper (pun intended). I was VERY impressed with the build quality, NOT so impressed with the salesperson. Can you say lack of person skills, lack of product knowledge and VERY disorganized!!!
Made an appointment to look at the RV almost two weeks before hand. It had to go through a out of province inspection first, then a detailing and when I showed up no detailing was done. In fact there was still all the dishes and camping supplies in the RV, which he left as it was too much work to get them out. We told him about somethings we wanted done before I would get the cheque and he got them done with a minute to spare but I know he did NO extra!
Then when I asked him things like how many watts was the solar panel was he said small, and when I asked about a vent in the bathroom and how to open it he said it was always open (in fact you have to push up but I could not get it to move as it was so stiff).
I am VERY glad that I had an RV before this as that was the extent of the knowledge that he had to share and if I did not know things already like where to find the hot water tank bypass, or that it would have a hose connection for winterizing I would never of known to look for them. I got it off the lot and went through adjusting and checking things out as he was NO HELP AT ALL!! That being said he is not the only sales person that I have run into that has had ZERO knowledge on the product that they sold. One other salesperson at another dealer told me that if I wanted the window to stay closed while driving that I would need to cut a stick to make it stay as the window latches actually were not to hold the window closed :h
My plan is at the price I got it for is to invest some more money into fixing it up to what I want and be happy. I have enough in the bank to do a major repair if need be, but I am hoping the warranty is going to look after anything big on the engine and transmission if it comes up in the next year.
So far an alignment and re-packed wheel bearings and a burnt out bulb has been all that my mechanic could find.
For me new foam in the bed, carpet and a few small things have been done to help make it more like home.
In the near future storm windows and a spice rack and towel bar are next on the list. I guess they don't figure tourists use towels :B

I bought a 2011 Majestic 19G from Cruise Canada, same as Cruise America.
So far I am a happy camper (pun intended). I was VERY impressed with the build quality, NOT so impressed with the salesperson. Can you say lack of person skills, lack of product knowledge and VERY disorganized!!!
Made an appointment to look at the RV almost two weeks before hand. It had to go through a out of province inspection first, then a detailing and when I showed up no detailing was done. In fact there was still all the dishes and camping supplies in the RV, which he left as it was too much work to get them out. We told him about somethings we wanted done before I would get the cheque and he got them done with a minute to spare but I know he did NO extra!
Then when I asked him things like how many watts was the solar panel was he said small, and when I asked about a vent in the bathroom and how to open it he said it was always open (in fact you have to push up but I could not get it to move as it was so stiff).
I am VERY glad that I had an RV before this as that was the extent of the knowledge that he had to share and if I did not know things already like where to find the hot water tank bypass, or that it would have a hose connection for winterizing I would never of known to look for them. I got it off the lot and went through adjusting and checking things out as he was NO HELP AT ALL!! That being said he is not the only sales person that I have run into that has had ZERO knowledge on the product that they sold. One other salesperson at another dealer told me that if I wanted the window to stay closed while driving that I would need to cut a stick to make it stay as the window latches actually were not to hold the window closed :h
My plan is at the price I got it for is to invest some more money into fixing it up to what I want and be happy. I have enough in the bank to do a major repair if need be, but I am hoping the warranty is going to look after anything big on the engine and transmission if it comes up in the next year.
So far an alignment and re-packed wheel bearings and a burnt out bulb has been all that my mechanic could find.
For me new foam in the bed, carpet and a few small things have been done to help make it more like home.
In the near future storm windows and a spice rack and towel bar are next on the list. I guess they don't figure tourists use towels :B

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