Coach Net vs Good Sam

darsben1 wrote:

EXACTLY! There is no public place for people to complain about Coachnet therefore less complaints versus GSRA which gives a very public place to complain Why would anyone come to the GSRA forum to complain about Coachnet.

The original question clearly asked Coach Net Vs Good Sam's. Guess because this forum is everything RV, if you have a complaint about CoachNet fire away. I answered with MY experience with CoachNet. It's CN vs GS You'll note posts normally are looking for info or complaints about problems with brand xxx I could rant at how much I like Ford Super duties, but that was not the question. Search for complainants on GSRS, many. Ever see a GSRS complaint resolved? No, it's always PM me and I'll look into it. Is that fixed? NO! Is that good PR for their road service? NO! If you don't like the answer, don't ask the question, CoachNets been good to me without arguing. I don't have to PM them, they take care of the issue when I call.

Complains on CW? Many, about CW parts service, crappy repair work, long waits for warranty work, charge journey man labor costs while some kid does the work, over pricing of accessories. I had a CW repair est for a blown tire, $1500. (Long story in another forum) I did the repair myself, parts $250, shipping $250. I have since found a shop local that will order the parts so I can save shipping. About 3hrs work for the first time doing this repair. After doing it once maybe an hour if I had to do it again. So their cost is less than $250 an hour labor and $1500? They might be able to lower prices if they quit sending mailing almost daily soliciting Roadside insurance, and sales on over priced RV equipment. I participate in 4 RV forums, two general, two brand specific and rarely see complainants on CoachNet. But hey it's JMHO; everyone's entitled to their own.