Complaint about a dealer

stugpanzer wrote:

BobR wrote:
I would take the motorhome to the selling dealer and have them fix the auto brake issue under their self administered warranty plan. Remember, the dealer's out of pocket expense is much less if they do the work themselves. I know it is frustrating, but from an outsiders view it looks as if the dealer is trying to work with you.

Agreed, but with an attitude. Of course as with anything written, it is difficult to get the tone out there properly. This dealer has done a lot for us, but I also feel like they are irritated with me for what I felt were items they should have had fixed before I ever picked the coach up. My bad for not finding them during the inspection, but I don't think I need to feel guilty for having them stand by their own words to 'make it like new'.

Seems that the attitude expressed after you came back from your trip with the grocery list of things that needed fixed might also be a factor in this as well.

Sending a bill for 27 hundred in issues that should have been corrected prior to selling the rig to the customer is in BAD form and then the attitude afterward about it when they put in the little jab about charging to chase down ghosts really rubbed me a bit wrong.

C0uple that with all the little things and the get bigger to the point of distrust. I am not sure I would trust that they would effect a permanent repair to the brake system. I would be concerned it would only last as long as the warranty and then I would be stuck with another 3K bill to have it done properly.