Complaint about a dealer

Ramair wrote:
After eating the popcorn and drinking a beer, I can see both perspectives I understand where you are coming from but sounds to me that you are trying to tell the dealership how to fix the problem, because you are talking to another service center. I have build custom ski boats for 13 + years and I would not like it if someone was trying to tell me how to build it that has never built one before and the only information he was getting is from another person. Be like me tell you have to do your job!! Take it to them if it does not fix the issue then its up to the to fix again..
That's my opinion.. Hope it all works out for you..

I can understand you perspective if it were just some "Joe" off the street, however, in this case the OP is relaying the opinion and experience of an authorized service center to the selling dealer.

It seems to me that all the Op wishes is for the system to be repaired properly. Sure, if the selling dealer does not repair it properly then the OP can get it done again but most people do not want to have to go back time and again for the same repair. Seems to me that the OP wants to have it done properly and effectively the first time. It also seems to me the OP does not wish to be surprised at some point if the repair is not effective and the parking brake fails and the rig starts rolling around uncontrolled.

What if the selling dealer cobbles together a repair that works in the shop but fails in the field? What if it fails while the OP is in a store and the rig is parked in a sloped lot? What if the rig rolls in to another parked vehicle and causes several thousand dollars in damage or injures or kills someone while he is blissfully shopping away in the store?

The OP wants some peace of mind at this point and feels the selling dealer needs to pay for it or at least part of it since the selling dealer is self warranting the unit.