Complaint about a dealer

deltamaster wrote:

peaches&cream wrote:

BUTCHPHI wrote:
Give it up. You are being a PIA now.

x2

You have pissed them off and they have told you so. Pay to get it fixed. You are never going back to the selling dealer and they do not want you back. Part ways and get on with life.

Certainly an option. Thing is that the OP payed for a service when he purchased the rig. Should the OP just abandon that which he paid for? At this point the trust is gone but the contract still exists.

Granted the selling dealer is willing to fulfill their end of the contract, however there is a loss of percieved reliability on the part of the selling dealer considering the manner in which they dealt with the customer.

Instead f impressing confidence in the work to be performed and the abilities of the dealership to attend the customer's concerns they have impressed animosity toward the buyer instead... from the outset.

The selling dealer was initially quite understanding and cooperative until the first "bill" was tendered. When the buyer contested the bill things went south from there through condescension. Instead of addressing the buyer's concerns in a positive and confident manner the dealer instead used veiled threats and "Yelling" to get the point across that the buyer does not know what they are talking about or need. This does not instill confidence in the ability of the selling dealer to properly repair the brake system.

You can "what if" this situation forever. OP has no confidence in the repair selling dealer is willing to preform. WHY let anyone perform a service you have no confidence in. Selling dealer is not willing to compromise by helping pay part of the charges. Let the service center you have confidence in do the work, pay for it, and then hold them responsible for anything that may happen. Also remember that only 2 things in life are truly guaranteed "taxes and death".