Complaint about a dealer
So, where do I document issues I have had with my RV dealer? Is there someplace on these forums? I have been very careful to not say anything but I may have gotten to the point where I just need to ...
Forum Discussion
deltamaster wrote:stugpanzer wrote:
UPDATE ON THE BRAKE ISSUE.
When my RV dealer states it can be repaired, they mean that since the brake pump runs then it probably does not need replacing. I called my service center and asked them if the pump was included in this replacement to which they said yes. I then asked them if they could do the repair, minus the pump and they said that the repair kit includes the pump and that is the only way they get the parts. As someone said, I might have to take the coach to the RV dealer to get it fixed, minus the pump.
If the repair shop is being honest and the brake system manufacturer only sells the repair kit WITH the pump then there might be a good reason for that. MAYBE the manufacturer of the brake system will not warranty the new brake system installation without a pump replacement due to some unforseeable internal issue or damage. Maybe there could be metal shavings or other debris in the hydraulics that could damage the pump. Who knows.
Has the brake system manufacturer responded to the OP as yet?
or it could be as simple as company xxx which the workhorse shop buys from does not sell without the pump but company yyyy which dealer buys from will sell without pump.
