Customer service 2

To those who think I should fix this with my own money. The name of the original post is customer service. As someone who's experienced the worst customer service, I feel that it's necessary for me to tell as many people as I can just how bad it has been dealing with Thor's warranty customer service department. They built a motorhome on a crooked chassis and will not take responsibility for it. I know I could just end the whole thing by dumping 5k-10k into it and fixing it but I don't feel that I should have to do that. When someone I've never met before tells me, "I should just fix it with my own money and get on with my life" my assumption is, they're paycheck says Thor on it.
Marc DeNardo