DeMartini Sales-Service-Grass Valley, CA
Some of you may have had a pleasant experience with the sales department, but you will find far less in service. We have been going to the service department for close to 10 years. The past two visi...
Forum Discussion
Good news. No hassle. I provided the service manager at DeMartini with the invoice ($175.) from Sacramento Truck. He called Sac Truck, for what reason I don't know but at the end, DeMartini is going to refund me the full amount.
His only comment was, over sight on the part of the tech and no big deal. The mistake was a failure to tighten the fuel line causing it to leak under pressure. I see it as more than no big deal. Had we ran the gens et for some longer period, it could have resulted in a fire by dripping on the exhaust pipe running directly under the unit. To me, that's serious!
I will post all this on RV service reviews.
His only comment was, over sight on the part of the tech and no big deal. The mistake was a failure to tighten the fuel line causing it to leak under pressure. I see it as more than no big deal. Had we ran the gens et for some longer period, it could have resulted in a fire by dripping on the exhaust pipe running directly under the unit. To me, that's serious!
I will post all this on RV service reviews.
