Forum Discussion
dougrainer
Dec 27, 2014Nomad
down home wrote:
I'm not sure about any warranty.
Ours exhibited the yellow leak last fall. It was replaced under our extended warranty with a Amish unit. They authorized an Independent, who came to our stroage and done the job. Only thing is he had two to do and used our unit ons someone else's first and got another one for us. The fan is loud on the thing, when you're trying to sleep, so we close both doors.
appaently someone with more money less scrupples gave a good tip.
Early this year we got a call from Norcold about the safety thing.
Told her we had replaced the cooling unit with the Amish built unit.
She wanted details. My wife talked with her. She called a second time.
From what my wife told me. They would have replaced the unit.
Ours is in an 05 Revolution.
IF the Norcold cooling unit was the original (10 years old), Norcold would NOT have replaced the unit under warranty. She misunderstood what the Norcold people stated. WHAT is true is you no longer have the Safety recall on your new Amish unit. The Safety recall kit comes with all NEW Norcold Cooling units. Norcold was probably trying to figure out what YOU did(Aftermarket CU) and trying to determine if they should send you a recall kit for free. They obviously determined that they would NOT supply a recall kit for aftermarket CU's.
Your fan noise has NOTHING to do with the replacement cooling unit. The cooling unit is just that from aftermarket--A cooling unit. The installer just used your old fans and fan tstat and Heating elements. When you replace a OEM Norcold cooling unit, it comes with new Heating element/s also and the new recall safety kit. When replacing a Norcold 1200/1210 cooling unit, I advise the customer to also replace both cooling fans and the Fan tstat as if over 5 years old, they are close to failing from age. Since you HAVE to pull the refer to work on any part of the Fan system, it saves them $300 in labor if you have to pull the refer later. There is no extra labor to replace the Fans and fan tstat when replacing a cooling unit as you have to remove and reinstall anyway. Doug
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