Forum Discussion
dougrainer
Jun 12, 2020Nomad
With Covid 19, Jayco is way behind in authorizing warranty work. Floor repair REQUIRES Pre Authorization from Jayco if it goes over 6 hours. SMART dealerships get the unit in just for checkout and pics and then let the customer go and use the RV. The dealership warranty dept then sends the pics and estimate of what they want to do with Labor and Parts. It can take up to 2 weeks in normal times, but who cares as long as you are using the unit. Once Auth, the dealer calls the customer and schedules the unit back in. Now, for bubbles, the usual way to repair is either cut along the edge of the closest Cabinet and lift and glue or use the syringe to inject glue into the bubble spots, then install a flat plate with a heavy item(I use bad 12 volt batteries) overnight to set the glue. Rarely does the entire floor have to be replaced for bubble type problems and even then, 20 to 25 hours is the labor time. We use a Flooring company to replace Lino type floors when doing a complete RV as they can fit and cut perfectly as they do this type work all the time.
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