Experiences with Motorhomes of Texas
I did a search to see if there were a lot of comments already on doing business with Motorhomes of Texas, but really only saw one recent one from Tinstar, which was very positive. So asking for exp...
Forum Discussion
afrescop wrote:
Unless things have changed an RV dealer is only required to service those coaches under factory warranty that it has sold. This means if you buy from, say a dealer in TX, a dealer of the same brand in Colorado is not obligated to do the warranty work. Some years back we bought a fifth wheel from an Internet dealer in Ohio. The first couple of dealers of this same manufacturer refused warranty service. Eventually I found a very reputable local dealer to do the work but it was somewhat of a hassle.
Yes and No. In Texas, if you are a Franchised MOTORIZED RV Dealer, you must do warranty work on all of that Franchise even if not purchased their. Towables, Dealers can refuse service, as there is no law that states they must warranty vehicles purchased elsewhere. That said, a LOT of Dealers will not refuse to do warranty work. The Smart ones will just tell the non customer they are booked up for 2 or 3 months. That way they are not refusing, just making it difficult. We work on all that we are a Dealer for. The DIFFERENCE is, there are a LOT of items that are NOT a warranty concern that your selling dealer will adjust or handle for free because you ARE their customer. Buy elsewhere and those items are things YOU pay for. WE get this all the time. The customer is anxious and wants to get home and the selling dealer states, just have the local dealer fix those items. But, those items may be lot damage or missing items that the selling dealer is responsible for, and now it is on the customer to get it handled. Doug
