Forum Discussion
OFDPOS
Sep 15, 2017Explorer
stargirl96 wrote:
Well, did they approve payment of your claim?
Ok long story
To not read it yes they did pay BUT I had to pay too.
While driving down the road a noise came in at 57 MPH sounded like street tires were taken off and aggressive mud and snow tires cupped bad put on kind of noise !
Speed up the noise went away at 64 mph.
The shop test drove to verify noise and verify trans leak.
The trans leak was the tail shaft seal.
The noise , once they aired up the rear air bags to 80 PSI, road test again noise gone.
Noise was caused by the rear leaf springs were weak is de-arched a word ? putting the drive-line at an angle causing the noise.
So the extended warranty , covers the trany leak "seal".
It also covers the rear leaf springs under suspension.
Now comes the "gotcha part" of the extended warranty.
Last page under "exclusions" paragraph subsection F. last line 3rd word from the end they don't cover "access" to a covered part.
BAM right there gotcha !!
They covered the trans leak and covered the leaf springs.Les my deductible.
BUT I had to pay for "access" on removing the drivers side leaf spring.
Storage compartment on coach is right in the way of the rear bolt on the leaf spring . That storage comp is actually the enclosed grey tank.
I called the extended warranty and tried to reason with them.
They would not budge, the shop however did work with me.
Like I said before READ THE FINE PRINT..
Before anyone says why didn't I read it first.
I bought the MH from a private party , they had just purchased the extended warranty and part of the deal on buying the MH they transferred the extended warranty into our name.
I never had an opportunity to read the contract paperwork until the Extended Warranty sent me the contract in the mail.
Previous owner said they bought the top of the line contract that was offered to them, was told it covered most everything.
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