Its funny because when I contacted them about caring for it they referred me to how to clean. Which I agreed but I wanted to know if I should use a care product to keep it from drying out. They of course said it doesn't dry out, which is when I sent pictures. And that's when they replied I could use a leather moisturizor or conditioner but said no armor all. They said its poly something or other and won't absorb. But since it was exposing the under layer a moisturizor may help to prevent further degradation. Its been working on my sofa, my fronts are just too gone.