Flying microwave!

getgoin wrote:
Only 4 screws hold, held, the microwave in. The fact that bracketing is held by numerous screws directly to frame members in not relevant.....weakest link is what we are speaking of here.

Now Winnebago wants us to go to the warranty shop.....sure I want to let them have it for months, we are well aware of this nonsense, while the warranty evaporates. Not me! Replace the damaged parts and I will fix it in a way FAR SUPERIOR to your poor 'craftsmanship'.

WINNEBAGO,READ THIS AND KNOW YOUR COMPANY NEEDS TO LEARN FROM MISTAKES RATHER THAN IGNORE CUSTOMERS COMPLAINTS....ALSO, SEND A REPLACEMENT MICROWAVE AND DAMAGED DOOR....AFTER ALL IT IS YOUR LACKING THAT LED TO THIS.

MIKESTATLAND@GMAIL.COM

Where would you expect Winnebago to repair the damage? They should be willing to correct the problem, but I doubt they would let anyone other than a dealer or authorized repair contractor to do the job. If you don't like or trust the dealership ask Winnebago if they have other authorized repair stations in the area.

We had an air conditioning problem with our 2001 Adventurer. Rather than drive 250 miles to the nearest dealer, just to have them farm it out to a contractor we asked if there was anyone in our area that could handle the problem. It turned out they did, and our problem was resolved within a week rather that taking a month or more.

You may have the skills and tools to do the job, but Winnebago doesn't know that. They won't trust someone outside their network to perform the repairs for a variety of reasons including liability.

Car and truck manufacturers only perform warranty repairs at an authorized repair station or dealership. This is no different. They want to see what happened and why it failed. If it's a problem with the design they need to know it so it can be changed. If someone took a shortcut and didn't install the unit properly they also need to know that.