Forum Discussion
bobndot
Aug 27, 2018Explorer II
TheLuvShack wrote:bobndot wrote:
I really don't think it matters which you buy. Finding a good dealer is the key. If the dealer is making enough profit on the sale, then their is a lot of wiggle room to get things done for you. If you lessen his profit during the sale, then don't expect the dealer to jump for joy when you return for help.
Amazing! Are you saying that when you call the service manager to schedule an appointment, the service manager calls the sales manager to see what kind of profit they made on your unit? The more profit made on the sale the better service you get?
It will depend on the dealership. Some dealers are paying ridiculous rent and taxes and others own their properties outright with no mortgage. Some are one man operation while others have countless number of employees. Overheads are different.
Many times, if he has the means, a dealer will dig into his own pocket to make a repair for a good repeat customer. Sometimes the digging is deep. If the dealer has made a marginal profit too often (like selling at steep discounts)then he has very little wiggle room to dig into his profit margin to help you when the mfg doesn't. It unfortunately happens.
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