Forum Discussion
JohnnyT
May 07, 2013Explorer II
Ok folks lets dial it down a notch...
My read is that BOJU 0121 purchased, paid for the motorhome...Arranged for it to be delivered in Buffalo...
There were problems with the motorhome... No confidence in the delivery personnel. A concern that an escalation of emotion that could well end up with police intervention.
Hindsight would lead to a different strategy... Which gets one to the the motive for posting... If any of you found yourself in this position I am pretty sure you would be ripping mad and emotional... Does not matter that some of you counter they would not get themselves in this position... The question is what is the best strategy that will lead to a satisfactory solution?
I am thinking that BOJU 0121 has already figured out that buying in Florida and taking a delayed delivery in Buffalo was not best strategy...Spilled milk..
I am also thinking that it is not unusual for a new motorhome to have problems... A compete dealer, capable service Tech's and an experience owner can negate most of the impact of the problems...
This situation is different... So how about focusing our collective experience with some constructive input?
My advice is to not vent all of the frustrations back on the manufacturer if they are willing to address the issues... I would hope that the manufacture would be assisting by pointing the owner to a competent dealer that is convenient to where ever the owner lives... Keeping in mind that any dealer who was not the selling dealer that is willing to address the issues...Will not stand for any abuse for perceived shortcomings by any entity other then themselves.
Not a great situation but BOJU 0121 has to take some ownership for the situation...
No more flaming or shots from the cheap seats
JohnnyT Moderator
My read is that BOJU 0121 purchased, paid for the motorhome...Arranged for it to be delivered in Buffalo...
There were problems with the motorhome... No confidence in the delivery personnel. A concern that an escalation of emotion that could well end up with police intervention.
Hindsight would lead to a different strategy... Which gets one to the the motive for posting... If any of you found yourself in this position I am pretty sure you would be ripping mad and emotional... Does not matter that some of you counter they would not get themselves in this position... The question is what is the best strategy that will lead to a satisfactory solution?
I am thinking that BOJU 0121 has already figured out that buying in Florida and taking a delayed delivery in Buffalo was not best strategy...Spilled milk..
I am also thinking that it is not unusual for a new motorhome to have problems... A compete dealer, capable service Tech's and an experience owner can negate most of the impact of the problems...
This situation is different... So how about focusing our collective experience with some constructive input?
My advice is to not vent all of the frustrations back on the manufacturer if they are willing to address the issues... I would hope that the manufacture would be assisting by pointing the owner to a competent dealer that is convenient to where ever the owner lives... Keeping in mind that any dealer who was not the selling dealer that is willing to address the issues...Will not stand for any abuse for perceived shortcomings by any entity other then themselves.
Not a great situation but BOJU 0121 has to take some ownership for the situation...
No more flaming or shots from the cheap seats
JohnnyT Moderator
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