Freightliner Recall

There is a difference between a RECALL(mandatory repair) and a TSB(technical service bulletin). ALWAYS call the facility if you get a RECALL to determine what you need to be aware of. For instance, Jayco RECALL's, require us to verify the unit is indeed under the recall and then we have to order the Recall kit per the VIN number. Jayco will not allow dealers to stock RECALL parts. They do this, to keep track of the units that are recalled. Other Chassis and OEM's may have similar policy's. Also, usually, Customers get the recall letters before the Service Centers, and we are caught off guard when customer call wanting to get the recall done. It usually takes 3 to 7 days for a Service Center to receive their recall info after the customer letters went out. AND, some recalls, the OEM may not have the parts available at the time the letter went out. They may have to have them made. So try to find out if the Service Center has the parts available when you call them. Doug