Generator problems
I have a new Nexus Super C with two AC units. Both work properly when on shore power but when the generator is running, either manually or in autogen, when the temp gets hot both ac units try to star...
Forum Discussion
Interesting developments since my last post. With a background in retail management it bothered me that you the poster are on this site trying to find out a solution to a problem with a NEW RV instead of contacting Nexus for help with your NEW RV. I wondered if Nexus had very poor customer service so on 9/4 I looked up on the Nexus site the e-mail for the CEO of Nexus and alerted him of this topic. Since then I have I received an e mail from the CEO of Nexus sent to me last night and today I have received an e mail from Barb Loucks, Director of Service for Nexus RV wanting to know how to contact you .
This kind of follow up indicates to me a very good customer service program.
It makes me wonder about the validity of the original posters problem or is this just some way of slamming Nexus RV.
If this is a legitimate problem send me a pm and I will give you the E-mail of Barb Loucks, Director of Service for Nexus RV and when I hear from her that you have contacted them for service I will publicly apologize on this forum for doubting the legitimacy of this post
This kind of follow up indicates to me a very good customer service program.
It makes me wonder about the validity of the original posters problem or is this just some way of slamming Nexus RV.
If this is a legitimate problem send me a pm and I will give you the E-mail of Barb Loucks, Director of Service for Nexus RV and when I hear from her that you have contacted them for service I will publicly apologize on this forum for doubting the legitimacy of this post
