Genny won't start a/ trying to turn on while on shore power.

Cheryl,
It the spirit of trying to help you - Hire and pay a good person to fully inspect the RV. Problems can go way beyond the gen not starting.

The gen didn't start and now you're willing to hear it run on the phone? Instead THINK - what was wrong and changed? And why in the world would you listen on the phone and possibly conclude everything is OK? Why do you think he should be pay for gen repairs? Did you BUY it (as stated) or NOT? All sales are AS-IS unless you have a written warranty.

Just thinking you need help.