Getting help from ALISON

Question

Have you ever tried to get help from ALISON ?

Their ability to talk to any one is very limited.
All I want to is what pin does what on the Transmission module.

this is what you must do to get this info.
(( That said, you can find WTEC 3 Tech Data on the HUB by going to Engineering > Tech Data > Out-of-Production Transmissions and Controls > WTEC-III Controls. From that point, you can find the system schematics via the Installation Drawings link. ))

I know this is a rant, but I feel better.

racklefratz · Answer

Sadly, such is the case with more and more companies these days. It can be a very difficult task to actually come into contact with someone who is willing/capable of providing substantive help with a problem. I've been there/done that.

Good luck.

wolfe10 · Answer

Tom,Have you checked with your chassis maker?

chuckftboy · Answer

Always a **** shoot with almost any customer service. There are a few that really shine though, Winnebago and Freightliner have been the best for me.

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Getting help from ALISON

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