HWH customer service phone number is a joke

dougrainer wrote:
1. Did you NOT get the Operators/instruction manual?
2. The reason the phone number is loaded up is because of people like you. You call for help when you either have the Instruction manual or lack the resources/lazy to go online to HWHcorp.com and they have any and all instructional help you would need. Including a specific site on their online manuals for ALL their various Leveling adjustments. Here it is. Doug

https://www.hwhcorp.com/ml47508.pdf

Here we go again, Doug. Maybe we can get through this without too many (lazy) insults or any of your other ****. I READ THESE INSTRUCTIONS SEVERAL TIMES AND I'M PRETTY SURE I UNDERSTAND THEM. I didn't like the blind trial and error method. I thought there must be a series of buttons to set like your old company used to have. Much trouble as the Atwoods were, resetting level position was easy. I told the installer I may want to use the hinged bathroom as a reference for level misunderstood the installer to say the level set was a snap. I really wanted to put some of the 775 miles behind me that day because it was a Wednesday and I had no one at home to watch after my wife after Thursday.

The whole point of the post was not the issue at hand as much as the fact that their last words were. "If you run into any problems just call the customer help number any Monday thru Friday." Easypeazy, Right?

I will not move the screws, I just felt that calling me back in 2 weeks was absurd. I didn't leave a number to call back since they were so busy my issue wasn't so important.

Racklefratz wrote:
THAT'S pretty heavy-handed, and shows YOU obviously haven't experienced the HWH "call-back" problem. OTOH, I **HAVE**.

That's just Doug.