I had the part number on hand when I called? Old part #AP11600 new #RAP90254.
I called last week for tech support and was told the same thing four or five day wait for call back. After some trouble shooting I'm sure it's the rocker switch. I did not receive a key for my slide room when I purchased coach so I was just going to get a whole new panel. I found a guy with HWH parts sense I posted and he has just what I need. Mine looks like
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