HWH
Need a controll panel for my slide. Called HWH to order lady took my number and said hopefully someone will call you back in four or five days that they are swamped. Are you kidding me.
Forum Discussion
azpete wrote:Ok, thanks. My wife is in a wheelchair and being able to operate the slide is one of my freak-out type worries.
pirate, if you use the on line form. thats different from a call about how to service your system. someone will call you back, most of the time, the same day.
they will quote the price, and the shipping cost at that time. the reason they have to call you back is that they do not store credit card numbers. there are a lot of federal regulations that apply, ans a lot of cost, when you do that.
it takes a lot of experience to help someone over the phone. it also takes a lot of time, depending on the callers own expertise. calls can take 5
minutes, or sometimes an hour or longer. we dont cut a caller off, because he doesnt know what he needs.
there is never a charge for this diagnostic service either, even though we have 15 to twenty people answering the phone for all types of calls, from engineering, to just how to check the fluid level.
in a pinch, call me at 602-549-3638. i work for hwh also. i can help ,and am available on weekends, and evenings.
