Forum Discussion
bullydogs1
Nov 25, 2013Explorer
I had issues with Monaco real bad, about 6 months after we purchased it they went legally belly up and I had no warranty..Fortunately, the items that went bad were supplier items and the suppliers held up their end...Thor sells on price point...sort of similar to Gulf Stream before they stopped building motor homes..All price and just blind luck...I regret your issues and they are dead serious...I'd email Marcus, (he really does respond and follow through) but also speak with manager of camping world store..and call Thor customer service...what is needed here is clean crisp communication...explain to Thor that a half wayfix is not acceptable and that if Camping WOrld lacks the materials, knowledge or personnel to fix it , that they must get it back to factory at THEIR TIME and EXPENSE, and make it right and do a full PDI of the vehicle. It took me two years to get the bugs out of my HR.
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