Forum Discussion
93mastercraft
Dec 22, 2013Explorer II
holstein13 wrote:
Mastercraft,
I was considering the Palazzo myself but heard about the slide problems. I called Thor and spoke to the SE regional sales manager who assured me that the 2014 models were corrected.
He told me that they fixed the problems by using steel shafts and adding rollers under the slide.
Are you telling us that you have the steel shafts and rollers and you still had this problem? If so, I will avoid Palazzo until the problem is corrected once and for all.
What the THOR Factory repair rep is holding came off my Sept. built 2014 Palazzo 33.2. Rollers on the bottom...Steel shaft with one he!! of an ugly weld. By the way.. the new ones went back in with the same ugly weld. They not going to be able to fix this thing. LOL Rollers under the slide out too. LOL this things couldn't move if it didn't have rollers underneath the slide out. Far as I know they've always had the rollers. Check out the motor on the ground. only two of them move this huge slide. LOL

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