I was an IDIOT for buying a Thor Palazzo!!!

phnguyk wrote:

Executive wrote:

93mastercraft wrote:
I gave camping world my options I'd like to see happen that would make us happy. One, another Palazzo factory direct with all the kinks worked out with a 6 to 10 year warranty and payment for time without unit thus far. (to be determined) but we are going on 2-3 months payments at this point. Two, find us another manufacturer. We already suggested a Fleetwood Excursion 33D optioned out exactly like the Palazzo. This unit is very comparable in price to a Palazzo. Maybe a little more. But with the issues we have been through already, the difference in the price would make us happy and with another manufacturer I will not expect compensation for all the troubles we have been through. I feel like these options are very reasonable.

The biggest difference between a Thor and a Fleetwood is, Fleetwood does not use the Schwintek motors and gears.

Being "higher up on the food chain" for many years, IMHO, what you're asking for is a no deal. "Good Will" can only be pushed so far and your demands are too far over the top.

I know when you buy a new product, expectations are great. Your "issue" is with the mfg not the seller. I don't see Thor buying you a Fleetwood product, and no mfg is going to give out a 10 yr warranty...any "deal" will contain a finality clause.

Just my 2 cents, but based on my experience working in management for a company much much larger than Thor.....Dennis

x2, I was feeling for the op, but after seeing his demands, not so much anymore. Sorry.

Yes...it's HORRIBLY unreasonable to expect that after dropping a fortune on a new motorhome, he be able to USE IT AS INTENDED!

Unless Marcus comes through with a check for the ENTIRE cost of the lemon, the OP needs to get a lawyer. It's that simple.