Forum Discussion
93mastercraft
Dec 31, 2013Explorer II
Executive wrote:okgc wrote:
edit: Camping World refunded the buyers of a problem 2014 Winnebago Tour so CW should step up in this case also.
Winnebago Tour No Sale - build quality issues
So you're saying anytime someone's unhappy with their coach, CW should refund their money.?:h..boy! you'd be out of business in a hurry if you ran your business that way...!:S
The folks with the Winnie you referenced never took possession of that coach. IMHO, the folks at Winnie decided they would never be happy with anything they produced even if it were gold plated so they passed on a customer. Sometimes that simply makes good business sense. Some customers will never be happy.
In this case, the OP had prior knowledge of slide issues with the Pelazzo, "hoped" they had been rectified, did his own walkthru, (PDI) and TOOK POSSESSION of the coach and used it for 3 weeks..
Quote from OP:
"The thing that gets me is, I actually researched the Thor Palazzo for a long long time. I even researched how that the 2013's had serious slide out issues because of the poorly engineered and under powered lippert schwintek motors and gears. I should've heeded those warnings. But, I thought just maybe Thor would have had those issues resolved by 2014." (end quote)
Furthermore, the OP noticed "issues" with the slides BEFORE he took possession yet ignored them...
Quote from OP:
"I already noted that some metal shavings were coming off of the top rear slide gear rail, but no one at camping world or Thor seemed to think it was a problem."(end quote)
Where is the OP's responsibility..:h..or have we simply decided someone else should watch out for us....
Many folks on here, myself included, have suggested the OP contact a lawyer if he feels he has a case against Thor and/or Camping World. The fact he hasn't, to me anyway, speaks volumes. He doesn't have a snowballs chance in hell of being successful and thinks by posting negative comments on this forum he will somehow bully Thor and/or CW to acquiescence to his demands and either refund his money or give him a new coach. While I sympathize with the OP, I think his chances of being successful with either are slim and none...I hope I'm wrong.....Dennis
Dennis et al,
Thor Motor Coach and CW are working with me. Thor factories do not open up until Jan. 7th. But all parties including myself have agreed on a resolution by Jan 15th. Thanks for your critical replies. We'll all have to now wait and see what happens.
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