Is this normal? Dealer service question.
Is it normal when making an appointment for WARRANTY service to have the dealer say: 1. Well that is an engine issue, you need to take the RV to a Maxxforce dealer. 2. Well that is a transmissio...
Forum Discussion
SpaceK9 wrote:It is usually different if you are traveling. They will try to get you in and get you fixed up and on your way. RV dealer are not set up like the automotive franschised dealers are. But if you buy certain brands of motorhomes, a call to the manufacturer will line you up with a independent shop to do your warranty work. Tiffin and Foretravel are very good that way.
As a side note I tried to get another dealer to fix a warranty issue and they refused as they were too busy and said they don't do warranty unless you bought there. It was local (sort of) but it got me thinking about being away from home and needing warranty work done.
I thought that part of being a franschised dealer was supporting the customers.
