question about service

If you would like to "get her done" you got to get up close and personal with that commode. Seriously, I did and discovered it was the vacuum breaker as described by the Ole Biscuit.

Bought one from amazon and slapped it on there. Watch out there are a bidet and non bidet type.

Otherwise , get your wallet out and get the mobile tech in there to "get her done".

Your first mistake was buying at CW, the second was taking it to them for service. Find another dealer for your unit or call a mobile tech. You will have nothing but headaches dealing with CW.

Super_Dave wrote:
I had to do some work on my toilet and was surprised that everywhere that there was a threaded fitting it was only finger tight. Check connections and keep flushing the toilet until you discover where the water is coming from.

This is my suggestion as well. When we bought our Bungalow, we had a long demo with water hooked up and all was fine. A few days after we took delivery, I discovered a decent sized puddle in the kitchen about 3 feet from the edge of the counter shortly after the shower was used. I found the water was coming from the hot water fitting on the sink in the half bath about 15 feet from where the puddle was (followed the plumbing from the half bath towards the puddle). I put some thread tape on both hot and cold fittings at that sink and tightened them both.

Problem solved until the next summer. Puddle again, same place. This time is was the hot water fitting on the kitchen sink. Again, put thread tape on both hot and cold fittings and tightened down. No more puddle in the kitchen.

Water will flow to the lowest point it can get to. Water may be near the shower, but it maybe coming from somewhere entirely different.

-Michael

dedmiston wrote:
Just a reminder that Forum Rules prohibit any discussion of legal options. I’m no fan of
CW, but the legal relief is not up for discussion.

Only one person suggested lawyering up over a leaky toilet...I’d hope no one took him seriously! Lol

Just a reminder that Forum Rules prohibit any discussion of legal options. I’m no fan of
CW, but the legal relief is not up for discussion.

I read as far as Camping World then went Uh Oh, I know what is coming next & it won't be pretty.

First problem. you went to Camping World. Now best thing to do is forget Camping world, and find a real tech to fix it, and try to get your cost paid by the manufacturer. Camping World forgot about you when you hooked up

MFL wrote:

Sandia Man wrote:
I guess if it is still under warranty you could take it in, I never did take our rig in for service during the first year. Rather than leave it for who knows how long, dealer provided parts under warranty and I fixed it myself. It could simply be toilet valve or one of the hose connections that is leaking, I do all my own work over the last 3 decades on several RVs we owned, knowing full well the work I do is going to be better than what any RV dealer will provide. Good luck!!!

I agree, no sense to leave it at CW, and after a year has passed, you likely won't get any warranty. A mobile repairman, or plumber, maybe just a handy friend should be able to locate/fix a water leak. This would also give you an opportunity to learn how to do some repairs yourself, by watching, asking questions.

Jerry

I can highly recommend the mobile tech. Any mobile tech. Oh, hell, any plumber. Ain't nothing magical about RV plumbing, except perhaps that the guys who put it together expect magic to keep it water tight.

After finding puddles on the floor after the first couple times we used they shower (bought it new, btw), being the handy guy I am, I opened the access door under the shower to do a little exploring. Found that whoever put the shower drain together didn't bother to tighten anything. All those connections need only be hand tight, so it was easy to fix.

Your problem might be the toilet bowl to floor/black tank seal. Or it might be a fitting on the water line to the toilet. Either one should be easy enough to find and fix. Anybody who couldn't find the leak didn't try very hard, IMHO. Ten bucks tops for the parts and a service call to the mobile tech should solve the matter.

Sandia Man wrote:
I guess if it is still under warranty you could take it in, I never did take our rig in for service during the first year. Rather than leave it for who knows how long, dealer provided parts under warranty and I fixed it myself. It could simply be toilet valve or one of the hose connections that is leaking, I do all my own work over the last 3 decades on several RVs we owned, knowing full well the work I do is going to be better than what any RV dealer will provide. Good luck!!!

I agree, no sense to leave it at CW, and after a year has passed, you likely won't get any warranty. A mobile repairman, or plumber, maybe just a handy friend should be able to locate/fix a water leak. This would also give you an opportunity to learn how to do some repairs yourself, by watching, asking questions.

Jerry

Since you reported the problem practically on Day one Camping world needs to fix not only the problem but any secondary damage it may have caused.

However they may resist and you may need professional legal help to convince them to fix it.