I have a 2014 Itasca Meridian that had a slide failure first trip out. I took it to the dealership for repair and had it fail again soon after. That was when I decided to take it to the Winnebago factory for any repairs that needed to be done. I have been to the factory 4 times since I bought it. This is my 4th Winnebago and it also is the first one that has needed repairs. The good part is that the factory does a great job on repairs and I'm usually on my way in 2-3 days. When the appointment is for Monday morning at 7am, the repairs are started Monday morning by 7:30am. Yes, it is very frustrating when things constantly need attention but I guess that is part of RV ownership. I hope all your repairs are addressed and you can begin enjoying your new RV. Good luck. You might consider a trip to Forest City for your repairs. They built them and know better than anyone how to repair them. Plus all the parts for repairs are available immediately.