KVH Sat dish won't connect w/Direct TV Reciever

I had to deal with KVH last year with regard to a mechanical problem I was having with mine (KVH R4SL). They were useless as far as obtaining any information. KVH said that I could send the entire dome to them and they would take a look at it for me. HOWEVER, they wanted $310.00 just to look at it, PLUS parts+Labor for whatever they do to it afterward, PLUS I have to pay the freight both ways. At that point, I might as well just look for a new Satellite. They also said it would be approximately 4 weeks turn around. I ended up fixing the problem myself. It's been working fine most of the time, but I've since purchased a Winegard combination air antenna / manuall crank up satellite to have as a backup which I will be installing in place of the old crank up TV antenna. I had the manual crank up dish on my old gasser, and it never let me down. Sometime, simpler is better.

I've been using my DT11 SD DirecTV boxes with my KVH for about 4 years now without any problem (aside from the afore mentioned mechanical problem with the dome).