I have kwikee (two steps) going into my 2005 motorhome. They work correctly. My problem is a friend of mine said he thought they are broken, he thinks because they move a little bit down when you step...
I noticed the same thing when I first bought the MH. I had other problems to fix and did not think about it much. I put a block of wood under the steps as Debishop mentioned. Years later I took my son and grandson camping and my son noticed that there was a #8 screw on each side holding up the steps, one was broken. After installing larger screws the bounciness in the steps went away and I no longer need the block of wood.