Forum Discussion
bob_nestor
Jul 11, 2014Explorer III
I've never owned a Leisure Travel Van and my current RV is a Roadtrek 210 that I purchased new. It's the 4th RV I've owned and the first Roadktrek. It's a nice unit and overall I'm happy with it, but I doubt I'd ever buy another. If I were to replace my Roadtrek I'd seriously consider something from Leisure Travel. (I've never owned a Pleasureway either and although they appear to be fine units I'm not a big fan of Fords which they use in many of their models.) All my RVs have been Class B's or what some used to call B+'s, although some now call small Class C's.
This isn't a complaint or a rant against Roadtrek. As I said this is the 4th RV I've owned and they all have problems that I've learned to fix and/or live with. Roadtrek did go thru a period where they had some pretty serious quality control issues back in the 2010 timeframe and unfortunately my unit is a 2010 model. Its had its share of problems, most of which I've ended up fixing myself due to problems Roadtrek has had in maintaining a local dealer and dealing promptly with warranty issues.
Dealer support is important in any RV purchase, but I'd temper my expectations of support after the sale. Most dealers are there primarily to sell units; they maintain a service department but mainly for the purpose of doing aftermarket installations and pay-for-service operations. Warranty work generally doesn't make them any money and they have to deal with the factory for authorization, etc. So warranty work usually takes a back seat to anything else going on in the service dept. That's usually what you don't want to hear when you've plunked down thousands of dollars for a new RV that ends up spending more time in the dealers service dept than in your back yard.
This isn't a complaint or a rant against Roadtrek. As I said this is the 4th RV I've owned and they all have problems that I've learned to fix and/or live with. Roadtrek did go thru a period where they had some pretty serious quality control issues back in the 2010 timeframe and unfortunately my unit is a 2010 model. Its had its share of problems, most of which I've ended up fixing myself due to problems Roadtrek has had in maintaining a local dealer and dealing promptly with warranty issues.
Dealer support is important in any RV purchase, but I'd temper my expectations of support after the sale. Most dealers are there primarily to sell units; they maintain a service department but mainly for the purpose of doing aftermarket installations and pay-for-service operations. Warranty work generally doesn't make them any money and they have to deal with the factory for authorization, etc. So warranty work usually takes a back seat to anything else going on in the service dept. That's usually what you don't want to hear when you've plunked down thousands of dollars for a new RV that ends up spending more time in the dealers service dept than in your back yard.
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