Forum Discussion

rk911's avatar
rk911
Explorer
Jan 03, 2019

Lippert and Parts Availability Killng Joy of Motorhoming

2016 Itasca Suncruiser 38Q bought new in 2015. since purchase we've had 20 something repairs (find my earlier post about thus in the archives). just discovered two bad hydraulic lines and a bad jack. checking parts with good ole Lippert revealed parts could be shipped to shop....in 4-6 MONTHS! fortunately the shop has an alternate source and got the needed parts in 24-hrs. i'm certain my experience is not the only one but the joy of motorhoming is disappearing fast.
Class A
  • moisheh's avatar
    moisheh
    Explorer
    Jan 04, 2019
    Slippery is the largest supplier to the rv industry. They have bought all the competition
    Most of their stuff is junk
    Especially slide outs

    Moisheh
  • fairway2002's avatar
    fairway2002
    Explorer
    Jan 04, 2019
    If your in IL. Your 2 hours from plant (warehouse).My Jack pump died camping east of Chicago.
    Paid online and picked up at plant. Just a FYI if your stuck.
  • hypoxia's avatar
    hypoxia
    Explorer
    Jan 03, 2019
    You are right, Lippert is a PITA and extremely proud of there parts. At least they sell to owners, some companies don't.
  • Lwiddis's avatar
    Lwiddis
    Explorer II
    Jan 03, 2019
    Since its so easy/quick to self-repair or have a local shop do the work I can see Lippert's position on parts availability. They are a business, not a charity.
  • rk911's avatar
    rk911
    Explorer
    Jan 03, 2019
    point of the post was not our inability to find alternate source of parts...hoses and jacks. but rather lousy QC from winnebago and mostly lippert as well as no support at all from lippert.
  • SidecarFlip's avatar
    SidecarFlip
    Explorer III
    Jan 03, 2019
    Most every town has a hydraulic cylinder repair shop and hoses can be made up at any Parker Hannfin retail dealer. I think i'd do it myself and save a bundle. Certainly not rocket science.
  • rk911's avatar
    rk911
    Explorer
    Jan 03, 2019
    as i wrote,..shop has alternate source and we have parts. this was not our first experience with Lippert.
  • donn0128's avatar
    donn0128
    Explorer II
    Jan 03, 2019
    Hoses? Any good hydraulic shop can make new ones while you wait. Bad jack? Same hydraulic shop can probably rebuild it for you in a few days. Very few things need to actually be bought from Lipert if you do some serious research.

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