Macerator pumps operate most efficiently when:
1. Adequate voltage is present. Often, wiring is less than 12GA causing the pump to work extra hard to operate. Make sure batteries are up to snuff and wire ga is no less than 12ga.
2. Pump is clean and can operate at peak rpms. This usually requires annual maintenance of the unit. I take mine apart, clean it completely and reassemble during my annual maintenance check off. Hair, toilet tissue and other debris get caught on the metal impeller causing it to slow down and not operate at peak efficiency.
Check an ensure you have 12Ga red wire from the circuit breaker to the pump.
Remove the pump, disassemble, clean and reassemble. Everything should now work. Make sure you use caution with the small housing gasket. If you tear it, you'll have to make a new one out of gasket material. You can buy that in sheet form from NAPA, Auto Zone and others....Dennis