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ginagary's avatar
ginagary
Explorer
Jan 13, 2018

Memorex DVD player won't open

We have a Memorex DVD player Model STS71E-R in our 2007 Winnebago Journey. The DVDs tray will not open when I push the eject button. I cannot find a manual eject hole to push either.
Any suggestions on how to get it to open or what to replace it with? It has all the wires for the speakers for the surround sound plugged into the back.
Thanks
Class A

19 Replies

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  • ginagary's avatar
    ginagary
    Explorer
    Jan 13, 2018
    What about all the connections in the back? There are old style speaker connections.
    I don't know how to attach a picture of it.
  • STBRetired's avatar
    STBRetired
    Explorer
    Jan 13, 2018
    If drawer doesn't open, is going to be failure of one of 3 things. Drawer is binding physically, the motor is failing, or the control circuitry is failing. I doubt that you will be able to find parts for a 10+ year old discontinued unit. Might just be best to replace it.
  • ginagary's avatar
    ginagary
    Explorer
    Jan 13, 2018
    Can anyone suggest a replacement DVD player? All the wires for the audio and video are plugged into the back of this player.
  • ginagary's avatar
    ginagary
    Explorer
    Jan 13, 2018
    The dental floss did t work. Still won't open. There is no dvd in there. This problem has been happening off and on for a few months.
  • STBRetired's avatar
    STBRetired
    Explorer
    Jan 13, 2018
    If you remove the outer case, you should be able to push the drawer open with your finger. Is there a DVD in it? It might have gotten bounced partway outof the tray and has the drawer jammed.
  • MountainAir05's avatar
    MountainAir05
    Explorer II
    Jan 13, 2018
    scribe or work a piece of dental floss around the tray, pull while someone pushes the eject button.

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