Forum Discussion
bobndot
Mar 08, 2020Explorer II
It pays to get to know your dealer, especially a smaller dealership.
When I was customer shopping for an rv the dealer asked me to join them all for lunch in the lunchroom. The next time I went there, I ordered and paid for everyone's lunch, I sat with them all again. I bought a new rv from them and I don't have any problems with warranties. I also visit my dealership just to say hello when I don't need anything. It's a day trip in our rv for us.
I know personally from listening in on conversations with manufacturers that they have tried to convince the dealer to wiggle out of a repair.
You need to build rapport with your dealership and sometimes, if need be, they will dig into their own pocket to take care of a refused warranty issue. Allow your dealer to make enough profit on the sale to offer you that option. Money well spent ! ;)
When I was customer shopping for an rv the dealer asked me to join them all for lunch in the lunchroom. The next time I went there, I ordered and paid for everyone's lunch, I sat with them all again. I bought a new rv from them and I don't have any problems with warranties. I also visit my dealership just to say hello when I don't need anything. It's a day trip in our rv for us.
I know personally from listening in on conversations with manufacturers that they have tried to convince the dealer to wiggle out of a repair.
You need to build rapport with your dealership and sometimes, if need be, they will dig into their own pocket to take care of a refused warranty issue. Allow your dealer to make enough profit on the sale to offer you that option. Money well spent ! ;)
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