MIchelin Tire Recall Replacement Question
When you had the tires replaced under the recall did the tire shop charge you for anything ? IE mount balance etc ?
Forum Discussion
Update;
Talked with Michelin Customer Service rep and was advised it is a recall and the customer should not pay anything out of pocket.
I mentioned was charged for mount & balance, $96.00 ,Ca state required Environmental fee @ $1.75 a tire = $10.50 and $141.60 for 6 Certs.
She said the only thing the customer should have paid for was the 6 certs. IF the customer wants the extra road hazard warranty, that was on the customer...
Michelin reimburses the tire shop for the mount/balance etc.
I feel the tire shop took advantage of the customer.
More later...
Talked with Michelin Customer Service rep and was advised it is a recall and the customer should not pay anything out of pocket.
I mentioned was charged for mount & balance, $96.00 ,Ca state required Environmental fee @ $1.75 a tire = $10.50 and $141.60 for 6 Certs.
She said the only thing the customer should have paid for was the 6 certs. IF the customer wants the extra road hazard warranty, that was on the customer...
Michelin reimburses the tire shop for the mount/balance etc.
I feel the tire shop took advantage of the customer.
More later...
