Sorry you had such a bad experience. Hope everything works in the spring.
We used to have 2 Fleetwood products and took each to Decatur for factory service, and were very pleased with folks and service. That was about 4 years ago. Also thought the free parking w/hookups at the plant was great. They got our coach at 0600, and returned it that afternoon so we could stay in it.
We now have a Forest River product and have been to the factory twice in the past two years, and are pleased with their service also. Fleetwood is much larger than the Forest River plant.
Good luck, and Merry Christmas to all.
