et2 and rr2254545,
I think there is a lot of passion in et2s post, and it is warranted. I agree with the logic; you spend a ton of money on a coach and the service should be BETTER than what a CRV owner is getting. A CRV costs a mere fraction of the cost of that these coaches do and yet the coach service department's first priority when you show up is how fast they can get you out.
This is the economy. Doing more, lots more, with a lot less. Numbers are the game and that is what we are. When a service tech is hired at 80-90k a year, that cuts into profits. I am patient and understand this to a certain extent, but if you sell me something at 200k+, then the service better be 100%+. I can get crappy service anywhere and I don't want it from my coach's service department.
I had a punch list. In for 3 weeks and still the same items are not the way I want. Some stuff is worse. Now that I have driven it in winter, I have found a few more things. Our desire to own a nice coach overrides the terrible service from Fleetwood. I am with you, I see and feel your substance. I wish it wasn't so.
ww
