Forum Discussion
93mastercraft
Jun 02, 2014Explorer
On the 35.1 I said I was fed up with Thor because of the following reasons. Since I obviously didn't get my message across in the video, here goes.
1. Day two, Major leak. Yes Thor fixed. All they did was put self leveling caulk on the roof. I had to paint the white caulk Black, myself. There is still mold in the sidewall. The entire front needs to be taken apart to fix that and a trip to Elkhart again.
2. Vinyl Flooring popping up in various places.
3. Small slide out chewed up the motor wire harness. I had to replace this myself and a motor. This happened 1 day before a beach trip.
4. The Generator burns oil visibly.
5. There are visible areas on the exterior where it looks like screws that are too long are trying to poke through the exterior walls.
6. A crack has formed on the left front corner.
7. The entry door sometimes gets stuck and will not open or close. Sometimes it takes my entire body weight against the door to open it.
8. There are bubbles forming on the rear in the paint.
9. The rear bedroom slide out has a roller that only had two screws in it that caused the bed to fall down and rip apart the bed structure underneath. I fixed this myself with more proper longer screws.
10. The electrical transfer box under the bed was hanging (dangling) from just one screw.
11. There is quarter trim on the floor that is not secured to anything.
12. There is split wood where screws hold the refrigerator in and where the front cabinets are held down to the bottom of the slide out.
13. Both windshield wipers were about to fall off. (I fixed this myself).
14. The large slide pops, grinds, make noises while driving down the road.
15. The worm gears on the top of the large slide are already very warn out. The aluminum is being shaven off on each slide extend and retract.
16. The whole exterior of the Palazzo looks like someone buffed it with sandpaper.
17. The Cameras in the both mirrors intermittently work.
18. Cabinet drawers will not stay closed underway.
I was told this Palazzo was thoroughly gone through before I picked it up. I even inspected it while I was in Elkhart for an entire day. Thor had their chance to make it right. All I got was another Palazzo with different problems. The large slide has not failed yet. I am so worried that when this thing runs out of warranty is when it will fail. That is primarily one of the reasons I am so upset. The other stuff I can live with, but it should not be this way.
1. Day two, Major leak. Yes Thor fixed. All they did was put self leveling caulk on the roof. I had to paint the white caulk Black, myself. There is still mold in the sidewall. The entire front needs to be taken apart to fix that and a trip to Elkhart again.
2. Vinyl Flooring popping up in various places.
3. Small slide out chewed up the motor wire harness. I had to replace this myself and a motor. This happened 1 day before a beach trip.
4. The Generator burns oil visibly.
5. There are visible areas on the exterior where it looks like screws that are too long are trying to poke through the exterior walls.
6. A crack has formed on the left front corner.
7. The entry door sometimes gets stuck and will not open or close. Sometimes it takes my entire body weight against the door to open it.
8. There are bubbles forming on the rear in the paint.
9. The rear bedroom slide out has a roller that only had two screws in it that caused the bed to fall down and rip apart the bed structure underneath. I fixed this myself with more proper longer screws.
10. The electrical transfer box under the bed was hanging (dangling) from just one screw.
11. There is quarter trim on the floor that is not secured to anything.
12. There is split wood where screws hold the refrigerator in and where the front cabinets are held down to the bottom of the slide out.
13. Both windshield wipers were about to fall off. (I fixed this myself).
14. The large slide pops, grinds, make noises while driving down the road.
15. The worm gears on the top of the large slide are already very warn out. The aluminum is being shaven off on each slide extend and retract.
16. The whole exterior of the Palazzo looks like someone buffed it with sandpaper.
17. The Cameras in the both mirrors intermittently work.
18. Cabinet drawers will not stay closed underway.
I was told this Palazzo was thoroughly gone through before I picked it up. I even inspected it while I was in Elkhart for an entire day. Thor had their chance to make it right. All I got was another Palazzo with different problems. The large slide has not failed yet. I am so worried that when this thing runs out of warranty is when it will fail. That is primarily one of the reasons I am so upset. The other stuff I can live with, but it should not be this way.
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