Forum Discussion
willald
Jun 03, 2014Explorer II
I just (yesterday) was working on the wood trim around the living room slideout on our Georgetowm MH. The wood trim over the top of the slideout had begun to sag a little, enough that it was starting to catch when the slideout is extended or retracted. Took the trim piece off to see what was going on, and found that the wood structure behind it, thats supposed to hold it in place, was held in place with tiny panel nails (brads), nailed into the ceiling! That would be why the whole structure was sagging, those tiny little nails were nowhere near enough to hold it and were pulling out. Man, somebody at the factory really took the easy, cheap way out there, huh?!
Anyway, 'bout an hour and a few wood screws later, I had it fixed and put back together like it should have been done from the get-go at the factory. Problem solved, no more sagging.
When I bought our coach with all the amenities it has at the price point we got, I fully expected there to be little things like this I'd have to fix from time to time. And I don't mind fixing these things. I can fix a LOT of things like this over the years, and still be waaaaaay ahead $$ from what I would have had to pay to get a coach built like a Cadillac (Newell, Prevost, etc).
Yes, as mastercraft here is finding out, many, many RVs are built very cheaply. Like already said, with the Palazzos, when the Freightliner chassis alone costs $100k, you can't expect a $160k coach built on that chassis to be built anything but cheaply.
Still, I have to agree that in this case they have really put the shaft to the customer (mastercraft) really, really bad. This Palazzo unit seems to be a really, really extreme example of poor (horrible!) quality build.
I'm going to refrain from offering much advice here, though, as the things I'd recommend to the OP....Welllll, lets just say its not something I'd want mentioned in a public forum in this situation. I will just say this: IMO, its time to move on, and to find some way to dump this Palazzo (Palacrappo) and get something else. Even if that requires (yikes!) litigation of some form. For the amount of $$ you've put into this, there are much, much nicer coaches out there that will serve you much better. No reason you should have to go through what they've put you through.
Anyway, 'bout an hour and a few wood screws later, I had it fixed and put back together like it should have been done from the get-go at the factory. Problem solved, no more sagging.
When I bought our coach with all the amenities it has at the price point we got, I fully expected there to be little things like this I'd have to fix from time to time. And I don't mind fixing these things. I can fix a LOT of things like this over the years, and still be waaaaaay ahead $$ from what I would have had to pay to get a coach built like a Cadillac (Newell, Prevost, etc).
Yes, as mastercraft here is finding out, many, many RVs are built very cheaply. Like already said, with the Palazzos, when the Freightliner chassis alone costs $100k, you can't expect a $160k coach built on that chassis to be built anything but cheaply.
Still, I have to agree that in this case they have really put the shaft to the customer (mastercraft) really, really bad. This Palazzo unit seems to be a really, really extreme example of poor (horrible!) quality build.
I'm going to refrain from offering much advice here, though, as the things I'd recommend to the OP....Welllll, lets just say its not something I'd want mentioned in a public forum in this situation. I will just say this: IMO, its time to move on, and to find some way to dump this Palazzo (Palacrappo) and get something else. Even if that requires (yikes!) litigation of some form. For the amount of $$ you've put into this, there are much, much nicer coaches out there that will serve you much better. No reason you should have to go through what they've put you through.
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