Norcold Fire Repair Time
Those of you that have had fires from a Norcold fridge - how long did the response/repair time take? We are approaching the one month mark since our fire. There was minimal damage, it seems. Mostly...
Forum Discussion
tstryk wrote:
The fire was definitely from the back of the fridge. A man working at the neighbor's house came knocking on my door frantically telling me he heard an explosion and saw the fire. The fire origin investigator said there are so many of these that Norcold has a half dozen people that do nothing but travel the country investigating these fires. I don't mind waiting a reasonable amount of time if it helps the insurance company get some money back, but I feel that a month is MORE than reasonable!
They likely want to giver Norcold the chance to inspect it before repairs are started. And that is reasonable given that your insurance company is going to try and subrogate against Norcold, and if Norcold doesn't have a chance to look at, they just say it's not their fault. Frig fires can be caused by things that are the owners fault, such as allowed insects or birds to get flammable debris in there. What you need to do is get your insurance company to give Norcold a deadline. Tell them they have until X date to inspect it or the repairs will be started.
