msmith1199 wrote:
They likely want to giver Norcold the chance to inspect it before repairs are started. And that is reasonable given that your insurance company is going to try and subrogate against Norcold, and if Norcold doesn't have a chance to look at, they just say it's not their fault.
I understand that, but I pay premiums to cover me for things like this, be it Norcold's fault, my fault, or whoever's fault and I just want it fixed and back where it was before this happened in a timely manner. Is that unreasonable to expect?