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rbreak's avatar
rbreak
Explorer
Sep 12, 2016

Not impressed with Trimark products

So I purchased an '08 Winnebago class c a few months ago. The door entry door handle was a trimark and the tumbler was worn to the point that the keys would only occasionally work. OK, it's an eight year old unit, I expect it to be worn. So I do the research to determine what model door lock I need (Model 30-900, same as 17220-07) and order one from pacific rv parts (06/03/16), about $145. Expensive for a cheap door handle but if I get another 8 years I will be happy. Well, its been 3 whole months now and this handle failed. The paddle will swing out but nothing happens, the door wont open. I have to use the cab doors and go in and open the entry door from the inside. Again, not impressed. This was an $88k unit when new and they put these cheap junk failure prone door handles on them. Ridiculous that they can't make something that lasts more than three months. I will take it apart when I get the time and see if it's fixable, otherwise I'm not sure what my options are. Spend another $145 for another one and hope it lasts longer than this one did? I did search of this issue and saw that I am not alone, many other rv owners have had problems with other model trimark handles as well. What a pain for something that should be well figured out and dependable by this time.
Class C

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  • rbreak's avatar
    rbreak
    Explorer
    Sep 13, 2016
    Thank you for all the replies and suggestions. I will take it apart this weekend and see if I can find anything broken or fixable. If not I will contact trimark as suggested and see what they will or wont do. I was venting a little in my original post (lol) I've cooled down some now, I just couldn't believe it only lasted 3 months. It made our camping trip last weekend a bit of a hassle, having to climb in through the cab every time you wanted to go back in, or leave the entry door cracked open, making the poor a/c work even harder in the 90* weather.
  • mgirardo's avatar
    mgirardo
    Explorer
    Sep 13, 2016
    I do not know what brand door latch came on our Jayco, but it failed in the same manner that your Trimark did. The latch would swing out, but the door would not open. I was fortunate that I found this little splined rod, 3/4" long, maybe 1/4" in diamater right next to the steps of the motorhome. I figured it had to belong. I found where it went, replaced it and the latch worked for another week or two.

    I called the dealer and they sent me a new latch. After the 2nd or 3rd use, the new latch failed exactly the same way - the little splined rod fell out again. I ended up putting some adhesive on the rod and then putting it back where in. Haven't had a problem since then. It's been about 6.5 years since that fix and we live in the motorhome 4 months of the year in the summer. The door gets plenty of use and still going strong.

    -Michael
  • DrewE's avatar
    DrewE
    Explorer II
    Sep 12, 2016
    j-d wrote:
    And, call TriMark. They might just furnish a replacement.


    Do this. Their website claims they have a one year warranty on their products. (Somewhat unusually, it's specifically stated as one year from when whomever buys it from TriMark gets it, which may mean you'd have to involve the store you got it from in the process. Regardless, there's nothing to be lost by calling and enquiring.)
  • j-d's avatar
    j-d
    Explorer II
    Sep 12, 2016
    TriMark has a very troublesome latch model but the model number you posted doesn't jump to my mind as being it.

    I'd say: Hold on a day or so to give some of the OP's, particularly the techs who generously share their talents, to weigh in. There might be another make/model of latch that's less troublesome.

    And, call TriMark. They might just furnish a replacement.

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