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tkkopp's avatar
tkkopp
Explorer
May 12, 2014

oh my

Oh My !! We ordered a Tiffin 2015 from a Dealer. We gave them a credit card for $5000.00 deposit. NOW I get a phone call saying it's a special order and they want money in full. Being told if something happens to us they are stuck with the Motorhome.
We did have a contract that states we would pay in full June 23rd.
I don't have a order number from Tiffin yet nothing that says it's even been ordered.
This is crazy.


Want everyone to know the order is Cancelled...No money out of our pocket. Called Tiffin this morning and talked to Ca. Rep. what a life saver he was.
Thank you every one for your advise. What a great Website....
  • Do NOT give them the money up front. Dealers go out of business all the time, and if they do, you are SOL
  • My bet is that Tiffin is putting the muscle on the dealer for up front money before they build your coach, probably because the dealer is on shaky ground financially.
    Go with Daveinet's escrow suggestion..
  • Worse than that, if something happens to them, you are out the cash. At the very most, I would agree to put the money in escrow. Our company builds custom products all the time. We only require half up front, and the rest is due on delivery. I'd almost be suspicious the dealer is having financial issues and is looking for cash flow. Even if the dealer got half up front, there is no way they could loose that on re-selling your motorhome if you backed out.
  • WOW! It is crazy.

    Tell the dealer to review the contract. That is what both of you agreed upon!

    I would contact Tiffin directly if I did not get satisfaction. I'm sure Bob Tiffin would want to be aware of this policy, even if he does not get involved in dealer disputes.

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