Forum Discussion
magicmantx
Dec 17, 2014Explorer
We bought our first class C from them several years ago. We also purchased an extended warranty as we had never owned an RV before. The RV turned out to be great and we used it a lot with no issues up until a couple months before the warranty was to expire the Gas gauge sending unit went out this was early november and the warranty was set to expire at the end of the year. We dropped off the RV to have the warranty work done and asked to have it checked over for any additional work needed . We also let them know we would be leaving on a trip the week before christmas and would need it back the week before to prepare to travel to see our children. (We only live about 15 miles from PPL) Long story short we had to hound them up until the very last minute that we could possibly leave to get it back and nothing was done except change the fuel pump and supposedly the wiring harness.We made our trip with no issues as well as a couple other weekend trips later in the spring. Our next long trip was to SD to the sturgis rally. After leaving the rally we decided to take a side trip to Colorado on the way back home. We had a brake failure in the mountains(Totally my fault as I had never driven a RV in the mountains before) After spending a week and a ton of $$ on towing and repairs I was ready to head home. We made it to the interstate and the RV completely went dead. .So once again I spent another high tow bill and was dropped in a RV repair lot in Golden Co. with lots of other poor people trapped there. A lot were full timers who were at the mercy of the repair place and we were dropped there on a saturday night. After discussing our issue with the others there we were told to look at 2 weeks to get it looked at. I got up the next morning and started to diag the issue. After checking a few things I quickly found the fuel pump was not running so I uncovered the wiring going to the fuel pump and was shocked at what I found. The harness had been cut and all the wires were just twisted together no splices no tape nothing. It blew all the fuses and the fuel pump relay. It also blew the ECM relay. I fixed it and drove home. luckily they left the wires long enough to cut off and splice in new wires. Upon returning home I took what was left of the burt wires and took it to their service manager. basically was told there was no way they would have done that and offered no help . I was out a 1600 tow bill not to mention nearly burning down my RV or worse. Never set foot on there lot again and never will.
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