Forum Discussion
KristinU
May 03, 2017Explorer
rice_classic wrote:
Follow up on my 2012 27G from Cruise America.
The warranty that comes with is only a power train warranty. It doesn't cover fluids, shocks or bushings. It definitely doesn't cover anything on the coach itself.
Mine needed new shocks, a couple new bushings, and all the fluids replaced which added $2500 to my overall purchase price - I accepted this reality.
However - after the purchase - it was discovered the fresh water tank has a small leak the result of which is mold in the storage area under the bed and under the floor of the shower. We tested everything when we purchased and were pretty thorough but we did not bring a square head screw driver with us and remove panels for a deep inspection. Heck, I had no idea the tank was under the bed until I discovered this issue. The leak also caused the door to get damaged as it soaked up the water on the bottom (wedging it in the frame) and ripped apart when opened.
Fixing the tank, cleaning the mold and replacing the door is going to be expensive and the silence from Cruise America is DEAFENING. I'm now in the Buyer-Beware camp for this company - unless they magically start responding.
Oh, ugh, so sorry to hear of the problems! 70 pages and you get to be the unlucky one to experience a pretty big issue...I wonder if a letter to the Good Sam Action Line would help light a fire under Cruise America to help you out?
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